Returns & Exchanges

At Cradiac Sports, we are committed to ensuring your athletic performance is never compromised. If you are not completely satisfied with your purchase, you can return or exchange eligible items within 30 days of delivery.

Return Process

• 1.
  Initiate Request

  Log into your account and navigate to the 'My Orders' section to select the items you wish to return and submit a formal request.

• 2.
  Prepare Package

  Place the unused sports gear in its original packaging, ensuring all tags, manuals, and accessories are included to qualify for a full refund.

• 3.
  Inspection Process

  Once received at our warehouse, our quality control team will inspect the equipment to ensure it meets our return standards and safety guidelines.

• 4.
  Receive Refund

  After approval, your refund will be processed back to your original payment method within 7-10 business days, or your exchange item will be dispatched.